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HoneyBetz Safer Gaming Guidelines

HoneyBetz Safer Gaming Guidelines

In Canada, keep gambling as entertainment—not as a plan for income.

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Set expectations before you play, and treat each session like a paid activity. Gambling should never be used to recover debts or replace regular earnings.

Track both time and spending each day so play stays visible and intentional. If gambling starts to interfere with everyday routines, step back and add stronger controls.

  • Choose a budget that fits comfortably within what you can afford to lose.
  • Avoid chasing losses by increasing stakes or doubling up.
  • Take breaks to reduce fatigue and rushed decisions.
  • Skip play if alcohol, drugs, low mood, or exhaustion are factors.

Recognizing Problem Gambling

Problem gambling can develop quietly, and warning signs are not always financial.

Gambling may become a way to avoid stress or other unresolved issues, and the motivation is not always obvious—even to the player.

Early action matters because consequences can spread into finances and relationships. Professional help is available, and reaching out sooner can reduce harm.

Most players can gamble without it becoming a problem, especially when simple boundaries are in place.

Responsible Gambling Tools

Use our responsible gaming tools to keep your gambling activity under your control.

Deposit limits, session limits, self-exclusion, reality checks, and account history work best when combined. Choose the controls that match your risk level and your goals.

Deposit limits can be set daily, weekly, monthly, or as a combination for extra control. Requests to reduce a limit can apply right away, while increases or removals have a 24 hours delay.

Session limits apply instantly and log you out automatically when reached. Reality checks provide periodic reminders about time spent and money used.

  • Deposit limits: set a clear spending ceiling per time period.
  • Wagering limits: cap how much you agree to wager per period.
  • Account history: review deposits, withdrawals, bets, and wins/losses.
  • Reality checks: stay aware and decide whether to continue or pause.

Tools and timing at a glance

Tool or Area When It Applies Key Points
Budgeting & mindset Before starting to play
  • Gambling at an online casino should always be aimed at entertainment.
  • Before starting to play, it is important to realize that gambling shall never be viewed as a source of income or a means of recovery from debts.
  • Set a daily, weekly, or monthly budget well within the limits of what you can afford to lose.
  • Set a budget before you start and stick to it.
Reality checks While playing
  • Enable reality check notifications that will remind you how long you’ve been playing and how much you’ve spent.
  • This means that if you start to play more than you want to, you will be alerted.
Deposit limits 24 hours / 168 hours
  • Daily limits are set for a period of 24 hours; weekly limits are set for a period of 168 hours.
  • You can choose to implement a daily, weekly, or monthly limit (or a combination for extra control).
  • If you set a deposit limit, any request by you to increase or remove that limit will not take effect for 24 hours.
  • If you make a request to lower your deposit limit before the relevant period has ended or to set a limit, this request will take effect immediately.
Deposit-limit examples Past 24 hours / next 24 hours
  • If you have already made a deposit of €20 in the past 24 hours and you select a daily deposit limit of €20, you will not be able to deposit again until a further 24 hours have passed since your last deposit.
  • If you have made a deposit of €10 in the past 24 hours and you select a daily deposit limit of €20, you will only be able to deposit a maximum of €10 until 24 hours have passed since your last deposit.
  • If your daily limit is set at €10 and your weekly limit is set at €20, you can deposit up to €10 per day for two days, but you will not be able to deposit more until 168 hours have passed since your last deposit.
  • Note: If you already have a daily limit in place and you set a weekly amount that is less than your daily limit, your daily limit will be deleted and only the weekly limit will be implemented.
Session limits Instant (minimum 6 minutes)
  • You can set session limits with a minimum duration of 6 minutes.
  • Session limits: the restriction takes effect instantly.
  • If you hit the limit, you will be automatically logged out of your account.
Cool-off & self-exclusion Immediate / 24 hours / 7 days
  • A request for a new self-exclusion or extending a current exclusion will be implemented immediately, with no attempts to induce you to continue playing.
  • During a self-exclusion period, you will not be able to access gaming services; however, you will not be prevented from withdrawing funds from your account.
  • You may be granted access after at least a 24-hour cooling-off period for a definite exclusion, and 7 days for an indefinite exclusion.
  • Suggested timeframes: 24 Hours; 48 Hours; 7 Days; 30 Days; 90 Days; 180 Days; 365 Days; Indefinite.
Risk self-check When you suspect a problem
  • Ask yourself: Do you feel restless or irritable when trying to cut down or stop gambling?
  • Ask yourself: Have you tried to cut down or stop gambling but found yourself unable to do so?
  • Ask yourself: Have you neglected work, school, or family obligations because of gambling?
  • Ask yourself: Have you lied to family members or others to hide your gambling?
  • Ask yourself: Do you gamble to escape problems or relieve feelings of helplessness, guilt, anxiety, or depression?
Underage protection Always (under 18)
  • We do not allow anyone under 18 years of age to open an account.
  • Do not share your log-in details with anyone.
  • Do not share your credit card or bank account details with minors.
  • Install parental control software or internet filter software on your computers if there are persons under 18 in your household.

Quick Risk Self-Check

Use a quick self-check if gambling feels less enjoyable than expected.

Risk can show up as time pressure, secrecy, or a stronger urge to bet more often. A short set of questions can help clarify whether support is needed.

  • Spending more time or money than you can afford.
  • Feeling the need to bet more money more frequently.
  • Trying to stop, but finding it hard to follow through.
  • Neglecting work, school, or family obligations due to gambling.
  • Feeling restless or irritable when cutting down.

If several answers are “yes,” consider pausing play and seeking help. We also offer a gambling addiction quiz to help identify possible risk.

Protecting underage players

Keeping devices and payment methods private reduces the chance of underage access. Avoid saved passwords and keep account credentials out of shared spaces.

  • Do not enable the “remember password” function on log-in screens.
  • Do not share your card or bank details with minors.
  • Install parental controls or internet filter software where needed.

Our ongoing commitment

We commit to a safe and responsible gaming environment across our platform.

We monitor for signs of problem gambling behavior and may reach out when support seems helpful. Our teams receive regular training to identify risk and assist players.

We invest in prevention through education, controls, and clear options to take a break. If you have questions about safer gaming tools, contact our support team for guidance.